In the decision to choose an SEO company to work with, there are many questions that need answered. Based on our experience, we’ve compiled an FAQ of the most commonly asked questions that we get from first time clients. Read through the questions and answers carefully and if you don’t see your question here, feel free to contact us and we’ll be happy to answer it.
Search Engine Optimization FAQ
How long will it take to see results ?
This is usually the first question clients ask us. The answer is: it depends. It depends on how much competition you have, the type of industry that you’re in, the products/services that you’re selling, what your budget is, etc.
Generally, it takes anywhere from 3-6 months once an SEO campaign is implemented to see the results within the actual search engines. However, every market is different and you could start seeing results in as little as 3 weeks.
We provide you with detailed monthly reports that will allow you to see how your website has progressed in the rankings and also how your competition is doing in relation to your own.
Do I have to sign a contract ?
However, unlike other SEO companies, we offer different length contracts according to your budget and our packages. Our contracts range from 3 months up to 9 months and are easily terminated if you find our services anything less than satisfactory.
Before any work begins, we will sit down with you and explain the terms of the contract in detail being sure to discuss services and payment schedules so you know exactly what to expect over the duration of your campaign.
How do I contact you for consulting ?
We provide consulting in 3 different ways:
1. Via face-to-face meetings
2. Telephone consulting
3. Video Conferencing via Skype (you can add us on Skype here)
Consulting services are provided during normal business hours ONLY.
What is an organic search term?
Unlike PPC (Pay Per Click) SEO campaigns that require you to set a daily budget to spend on certain keywords and phrases, we only use organic search terms to save you the most money, maximizing your return on investment.
Do you offer an guarantees that my site will rank in the Top 10?
The truth is, where you rank is highly dependent on what your competition is doing. Remember that they’re trying to outrank you too and are using their SEO efforts to beat yours. This constant battle for the top position means that your rankings might fluctuate sometimes, but by continuing to utilize our SEO services you’ll continue to rank on the first page.
How do I know you're ethical ?
There are many other SEO companies out there that will promise you the moon and the stars in return for a hefty payment. Please be warned that these companies cannot accomplish a top 10 ranking within a week and you will never see the results they assured you would see. These companies utilize “black-hat” tactics which directly violate the terms of service for search engines and will result in severe consequences.
Be sure to read our Code of Ethics to understand that values that we hold within WEB Ladder Consulting.
What is the SEO process ?
From there, we will decide what services you need and then build a customized package that falls within your budget and time frame.
Once we’ve agreed on a package, we will run your website through a battery of tests that will help us determine the best place to start optimizing your website and then implement our strategies. This is referred to as the “Research and Planning” phase of your campaign. For a detailed explanation of our SEO process, please read our Search Engine Optimization services page.
When a contract has ended do I still need SEO services ?
While you’re website may rank in a top position during the course of your SEO campaign it takes ongoing effort to maintain those rankings. Once we’ve come to the end of a contract agreement, if you’re happy with your results and don’t feel you need ongoing SEO then that is fine. However, be aware that without the efforts to keep your website ranking in a particular position your competition may take over your spot. If you wish to continue using our SEO services a new contract will be signed.
Website Design FAQ
Can you set me up with everything I need for my website ?
Our website services are designed to provide you with all necessary tools to successfully construct your website from start to finish. Every website includes a hosting account, email accounts, a blog, social media integration (Facebook and Twitter), basic SEO, monthly maintenance and copywriting services.
What are your turnover times like ?
Turnaround times depend on a number of things:
1. The scope of the project
2. Payment Schedules
3. Your willingness to communicate and provide information as requested.
4. How much research and planning needs to be done beforehand.
What type of industries have you done website work for ?
HVAC, Health and Beauty, Cleaning, Consulting, Hospitality, Marine Sales, Referral Networking, Plumbing, General Contracting, Retail stores and many, many more.
Will I be able to update the website myself ?
Generally, it’s a good idea to allow us to take care of the maintenance of your website once it’s been completed. However, if you’re the DIY type and want to make updates yourself we do offer training on how to use the administrative functions for your website. Please contact us regarding website training.
What do you use to build your websites ?
Do you build eCommerce websites?
We utilize the power of WordPress to build completely customized websites for online businesses who need to the ability to sell their products from a website. We also help you get in contact with payment providers like PayPal and major credit card companies to setup a working payment account.